Delivery Information
At our company, we know that timely and reliable delivery is crucial when shopping for fashion online. We are committed to ensuring that your purchases reach you on time and in good condition. Here is some important information about our delivery services:
Shipping options:
We offer a range of shipping options to suit your needs. During the checkout process, you can choose from a variety of shipping options, including standard shipping, expedited shipping, and expedited shipping. Choose the option that suits your preference and urgency.
Processing time:
Once you’ve placed your order, our team works hard to process and prepare it for shipment. Our standard processing time is typically 3-5 business days. Please note that processing times may be slightly longer during high season or promotional periods. However, we do our best to minimize delays and have your order ready as soon as possible.
Delivery time:
Shipping time is the time it takes for your package to be delivered to the address you provided. Delivery times may vary depending on location and shipping method selected. In general, standard shipping takes about 8 to 15 business days.
Shipment tracking:
To keep you informed of the progress of your shipment, we provide a tracking number with every order. Once your package has shipped, you will receive an email or SMS notification with tracking details. You can use this tracking number to monitor the status and location of your package. kingdomcandidate.com and the tracking portal of selected couriers allow you to easily process your order.
Postal address:
Please ensure that you provide an accurate and complete shipping address during the checkout process. Double check all address details including street name, apartment number and zip code to avoid delivery problems. If you need to change your shipping address after placing your order, please contact our customer service as soon as possible.
Delivery fee:
Shipping costs are calculated based on factors such as the shipping method chosen, the weight and dimensions of the package, and the destination address. The shipping costs incurred are displayed during the checkout process, allowing you to review and confirm the total cost of your order, including all associated shipping costs, before completing your purchase.
International Transportation:
We are pleased to offer international shipping services to customers worldwide. However, please note that international shipments may be subject to customs duties, taxes or other import charges from the destination country. These additional costs are the responsibility of the recipient and are not included in the product or shipping costs. Customs regulations and fees vary by country. We therefore recommend that you contact your local customs office for further information.
Delivery updates and notifications:
We understand the request to receive your order. To keep you informed throughout the delivery process, we provide you with regular updates and notifications via email or SMS. Once your order has shipped you will receive a confirmation along with tracking information. In the event of major delays or unforeseen issues, we will communicate with you immediately to ensure transparency and resolve any issues.
If you have any questions or need help getting your order delivered, our dedicated customer support team is here to help. You can contact us via email, phone or live chat and we will be happy to help you.
Thank you for choosing us as your favorite fashion shopping destination. We are committed to providing you with excellent service and timely delivery of your order. We appreciate your trust and look forward to providing you with reliable delivery for all of your future fashion needs!